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Building Community
Defining goals for your community and it's members
Business goals for your brand community
Identifying the goals of your community members
Designing your community experience
How to design your community experience
Developing a content strategy to drive engagement and value
Community event types and their purpose
Community-powered product feedback loops
Building a community-focussed team
Introduction to the role of a Community Manager
Tracking and analysing community performance
Tracking and analysing community performance
Community Strategy Templates