Building Community

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Defining goals for your community and it's members﻿
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Business goals for your brand community
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Identifying the goals of your community members
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Designing your community experience﻿
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How to design your community experience
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Developing a content strategy to drive engagement and value
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Community event types and their purpose
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Community-powered product feedback loops
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Building a community-focussed team﻿
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Introduction to the role of a Community Manager
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Tracking and analysing community performance﻿
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Tracking and analysing community performance
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Community Strategy Templates
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